UBTech offers three certificate programs in Information Technology (IT): IT Support Technician, Network Technician, and Security Technician.
IT Support Technician gives students the skills needed to work in computer and digital information-related industries. Students will receive training in technical skills and the necessary soft skills to succeed as IT support technicians. Instruction will focus on basic IT support, troubleshooting hardware and software issues, basic networking, and security. Students will also be taught appropriate customer service skills related to the IT industry. This program was designed with support from local industry leaders and is perfect for students who want to develop skills to make them competitive in the local job market. Graduates will be prepared to seek employment in IT support, help desk positions, and call centers.
Network Technician builds off the IT Support Technician Program with an additional 200 hours of specialized instruction. Students will learn the skills necessary to secure a network by developing network access and maintaining documentation while providing references and support. Students can increase their employment opportunities after graduation by learning this specialized skill set. Graduates will be prepared to seek employment in an IT position as network managers or administrators.
Security Technician builds on the skills learned in the IT Support Technician and Network Technician programs with an additional 200 hours of specialized training. Security Technicians provide support services to business industries with security needs. The program prepares students to install and integrate security systems. Students will learn to plan network installations, order and mount appropriate equipment, and understand industry standards and documentation. The Security Technician program is a great fit for students seeking a specialized career in the broader IT industry. Graduates will be prepared with the necessary skills for employment as security specialists.